Answers to some of our common questions are below
What if I have an idea or a question I’d like answered in a new post?
Easy, contact us using out contact form
Are my donations tax deductible?
No. We love doing good causes, but we are not a 501(c) organization. Donations will also be counted as income for us (we must pay taxes on this income).
This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.
What’s your shipping and return policy?
Shipping is provided through our parent company Overwatch Media, LLC (this is what will be on the label of your package)
To request a return, email us with your order number
Do you ship oversees and to P.O. boxes?
At the moment, we can only ship to the United States. This also includes P.O. boxes. Additionally we will ship to U.S. citizens and military personnel using A.P.O./F.P.O./D.P.O.
If having trouble with filling out APO/FPO/DPO addresses on checkout, please contact us.
Do you have customer service over the phone?
Of course! If you send us a message through our contact form and it requires phone support, we are happy to give you a call. Just leave us with your general hours of availability and we will get back to you.