Last Revised: 2018 August 17          Effective Date: 2018 September 17

GOAWARENESS AND OVERWATCH MEDIA, LLC RESPECTS YOUR PRIVACY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://GOAWARENESS.COM (the “Site”).

Policy Summary

Info About Your Privacy

Data Uses

Your data is used to create a profile about you based upon your past purchases and/or to send you marketing communications.

You can opt-out of marketing only email or update your info and preferences by using the unsubscribe option in marketing email.

Your Choices

Privacy Concerns

Site Contact Info
Overwatch Media
ATTN: Web Team
3547 53rd Avenue West
#191
Bradenton, Florida 34210
Email: ISSUES@OVERWATCHMEDIA.COM

 

Privacy Tools

Set Your Ad Preferences

Basic Privacy
Opt out of google analytics: –
https://tools.google.com/dlpage/gaoptout

Facebook: –
https://www.facebook.com/help/325807937506242/

 

Privacy Overkill

Browser Specific: Edit privacy settings – uncheck “Allow Cookies”
(some sites may not allow you to visit without cookies enabled)
Enter Incognito Mode: Google Chrome allows this

Collection and Use of Personal Information

Emails from GOAWARENESS

Sometimes we’ll send administrative emails about account or service changes, or new policies. You can’t opt out of them. You can always opt out of non-administrative emails. We won’t email you to ask for your password or other account information. If you receive such an email, send it to us immediately.

Automatic Collection

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping/mailing address, payment information (including credit/debit card numbers, email address, and phone number.  We refer to this information as “Order Information.” Your data is used for purposes that you expect it to be used for such as fulfilling your order or providing services you requested. This may include providing you personalized content, features to enable you to interact with others, securing your data, and communicating about, improving, or troubleshooting the products or services being provided. As is true of most Websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. Upon Your Request, we may keep your account details that you provide to us.

We use this Order Information generally to

  • Fulfill your order
  • Fulfill your service
  • Arrange shipping
  • Sending invoices and/or order confirmations
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Set up your account for our store
  • Administer your account
  • Communicate with you
  • Process Payment information
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

We utilize JotForm for contact forms – From the JotForm website “The first and most important thing to realize is that the EU concept of “personally identifiable information” (PII) is much, much broader than the U.S. concept of PII. Additionally, we may gather certain information regarding use of our customers’ forms, and process data submitted by our customers or which we are instructed to process on their behalf. While it’s not up to us which data we receive, it typically includes items such as contact information, IP addresses, and form data. We will process such data in order to provide the service to our customers and in accordance with applicable laws, including the GDPR.”

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Marketing Communications

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails

Hosting Provider

Our store is hosted on Overwatch Media Web Services https://overwatchmedia.net.  They provide us with the online e-commerce platform that allows us to sell our products and services to you. For their hosting specific policies, please visit https://overwatchmedia.net/legal-agreements

Disclosure to Third Parties

Some third-party services that we use, such as Facebook Pixel or Google Analytics, may place their own cookies in your browser. This Privacy Policy covers use of cookies by GOAWARENESS only and not the use of cookies by third parties.

We share your Personal Information with third parties to help us use your Personal Information, as described above. 

We may also disclose your personal information to

  • to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if GOAWARENESS.COM or OverwatchMedia.net is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • to any other third party with your prior consent to do so.

Shipping Third-Parties

To ship you your items, we may utilize and share your information with shipping providers, such as: UPS Store, USPS, and/or FEDEX.

PayPal and QuickBooks

If you choose to use PayPal to finalize and pay for your order, some of your data will be passed to PayPal. You will provide your credit card number, directly to PayPal. including information required to process or support the payment, such as the purchase total and billing information. PayPal’s privacy policy will apply to the information you provide on the PayPal Website.

Please see the PayPal Privacy Policy for more details.

We use QuickBooks to track our finances. In which case your Order Information and communication with us will be logged.

We may also use QuickBooks Payments to take help facilitate your purchases with us.

See quickbooks.intuit.com/ for their privacy policy

Third Party E-Commerce Solutions Provider

Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose. Combined, our store plugins and hosted provider may have the following rules

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

For automated taxes we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information.

Google Analytics

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Facebook Pixel

Facebook Comments

MailChimp and Other Email/Campaign Managers

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Visit MailChimp.com and OverwatchMedia.net for their privacy policy.

Marketing Partners

We share your personal information with other companies so that they can market their products or services to you. If you do not want us to share your personal information with these companies, contact us at ISSUES@OVERWATCHMEDIA.COM.

Tracking Technologies

We collect Device Information using the following technologies:

Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

We may use cookies to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

Web beacons

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns. Our Web pages may also contain electronic images known as Web beacons (sometimes called single-pixel gifs) that are set by our third-party partners. Web beacons are used along with cookies enabling our partners to compile aggregated statistics to analyze how our site is used.

We use a third party to gather information about how you and others use our Website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

Log Files

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Links to Other Web Sites

Our Site includes links to other Websites whose privacy practices may differ from those of GOAWARENESS.COM. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Website you visit.

Ad Serving

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it- work. You can opt out of targeted advertising by:

[[

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

]]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:   http://optout.aboutads.info/.

This site allows third parties like ad networks to serve advertisements. Some ads include tracking technologies which aggregate information about your behavior on this and other site.

Interest-based ads are selected for you according to your interests as determined by companies such as ad networks and data aggregators. These companies collect information about your online activity and use it to show you ads tailored to your interests.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Set Your Advertising Preferences-

If you would like to opt-out of their use of your browsing activity to serve you interest-based ads visit the privacy settings when first visiting the page on your browser.

Security

 

The security of your personal information is important to us. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at ISSUES@OVERWATCHMEDIA.COM.

We provide two means for you to make a purchase on our site. You can either use our order form or a third-party payment option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third-party payment option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Upon request, we will delete all unnecessary information we know how and have access to.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Minors

The Site is not intended for individuals under the age of [[18]].

Other Information

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, or to delete information we are capable of deleting, contact us at ISSUES@OVERWATCHMEDIA.COM.

European Residents

We do not knowingly market to European residents and this site is only intended for United States residents. We process information to fulfill contracts we might have or pursue our legitimate business interests listed above. Please note that information will be transferred outside of Europe, including to Canada and the United States.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices.

If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
  • Our team members have access to this information to help fulfill orders, process refunds and support you.

Feedback

You can contact us about this privacy statement by writing or email us at the address below:

OVERWATCH MEDIA, LLC
ATTN: Web Team
3547 53rd Avenue West
#191
Bradenton, Florida 34210
Email: ISSUES@OVERWATCHMEDIA.COM

 

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